Privacy Policy
Effective date: July 24, 2026 | Last updated: July 24, 2026
SSR Total IT (“SSR,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through ssrtotalit.com, how we use and protect it, and the choices you have. By using our website, you agree to the practices described in this policy.
1. Scope
This policy applies to information collected through ssrtotalit.com and related web pages, forms, and communications operated by SSR Total IT. It does not apply to services governed by a separate client agreement, or to third-party websites we may link to. Where we provide managed IT services under contract, the handling of client systems and data is governed by that service agreement rather than this website policy.
2. Information We Collect
Information you provide to us
We collect information you voluntarily give us, such as when you complete a contact or quote form, request an assessment, subscribe to updates, or otherwise communicate with us. This may include your name, company, job title, email address, phone number, and any details you include in your message.
Information collected automatically
When you visit our website, we and our service providers may automatically collect certain technical information, including your IP address, browser type, device type, operating system, referring pages, the pages you view, and the dates and times of your visits. This information is collected through cookies and similar technologies (see Section 4).
We do not intentionally collect sensitive personal information (such as Social Security numbers, financial account credentials, or health information) through our website. Please do not submit such information through our web forms.
3. How We Use Information
We use the information we collect to:
- Respond to your inquiries and provide the information or services you request;
- Prepare and deliver quotes, assessments, and proposals;
- Send you communications, updates, and marketing messages you have opted into;
- Operate, maintain, secure, and improve our website and its content;
- Analyze how visitors use our site so we can improve performance and usability;
- Detect, prevent, and address technical issues, fraud, or misuse; and
- Comply with our legal obligations and enforce our agreements.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to function properly, remember your preferences, and understand how the site is used. We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted). We may also use analytics tools, such as Google Analytics, to measure and improve site performance.
You can control cookies through your browser settings, including deleting or blocking them. Please note that disabling cookies may affect how parts of the website function. Where required by law, we will request your consent before placing non-essential cookies.
5. How We Share Information
We do not sell your personal information. We may share information in the following limited circumstances:
- Service providers. With trusted vendors who perform services on our behalf, such as website hosting, email delivery, analytics, and customer-relationship management, who are permitted to use the information only to provide those services.
- Legal requirements. When required to comply with applicable law, a court order, or a lawful request by a government authority.
- Protection of rights. To protect the rights, property, or safety of SSR Total IT, our clients, or others, including to enforce our agreements or prevent fraud.
- Business transfers. In connection with a merger, acquisition, financing, or sale of assets, in which case information may be transferred as part of that transaction.
6. Data Security
As an IT services provider, security is central to how we operate. We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to provide services you request, maintain business records, and comply with our legal, tax, and regulatory obligations. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
8. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, or receive a copy of the information we hold about you, and to object to or restrict certain processing. Residents of certain states or regions may have additional rights under laws such as the California Consumer Privacy Act (CCPA/CPRA) or the EU/UK General Data Protection Regulation (GDPR).
To exercise any of these rights, contact us using the details in Section 11. We will respond as required by applicable law and will not discriminate against you for exercising your rights. You may also unsubscribe from marketing emails at any time using the link included in those messages.
9. Third-Party Links
Our website may contain links to third-party websites, tools, or resources that we do not operate or control. This policy does not apply to those third parties, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the “Last updated” date at the top of this policy. We encourage you to review this policy periodically. Your continued use of the website after changes are posted constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
SSR Total IT
405 N Calhoun Rd #200, Brookfield, WI 53005
Phone: 262-784-9772
Email: info@ssrtotalit.com
Web: ssrtotalit.com