services / foundations
Keep your systems stable, secure, and running.
Work with one team for everything from a password reset to a server migration.
01. enable your workforce
Managed IT
Keep your team engaged and your systems monitored to prevent small issues from growing.
Blake Paulson
Managed Services Lead
Help Desk
Call our team for daily troubleshooting.
Password resets, printer problems, access that’s down. Unblock work quickly without sending your team a stream of 5-minute questions.
Network Monitoring & Patching
Call our team for daily troubleshooting.
Password resets, printer problems, access that’s down. Unblock work quickly without sending your team a stream of 5-minute questions.
Fractional Teams
Add expert help without a full-time hire.
Access infrastructure, security, or applications talent for skills you need less than full-time. Use it for recurring on-site engineering or a full applications team.
02. secure your business
Infrastructure & Cybersecurity
Keep the systems your business relies on fast, current, and protected from today’s threats.
Assessment & Planning
Find weak points in your systems.
We check your infrastructure against best practices. That baseline becomes the plan for what to fix and when.
Migrations, Upgrades & Moves
Change platforms without slowing momentum.
A new system, a new office, an acquisition: we manage the risky moments with a proven process, so nothing drops in the handoff.
Cloud Design & Management
Get the right mix of cloud and on-site.
We run two data centers for primary or backup use and partner with Azure and AWS. You invest in the right setup rather than all of it.
Migrated Telephony
Stop thinking about your phone system.
Voice systems need replacing about every eight years. We represent the top providers and run it as a managed service.
cybersecurity
Ransomware, email compromise, and social engineering now reach companies of every size.
01
Insurability
02
Advanced Protection
03
Full Compliance
Advanced Threat Protection
Know where your security stands.
Software-driven monitoring watches for threats across your environment and tracks your security health.
Mult-Factor Authentication
Sign in safely from anywhere
A simple, secure way for your people to log in wherever hybrid work takes them.
Backup & Recovery
Recover from breakdowns
Encrypted, air-gapped backups stored in the cloud or in a data center, so an outage never costs you the business.
Policies, Procedures & Training
Prepare your team.
The biggest risks are usually internal. We establish policies and train your team to prevent breakdowns.
Compliance & Insurability
Keep up with industry rules.
We help you satisfy PCI, HIPAA, NIST SP 800-171 (CMMC 2.0), and DoD ITAR, and put in place the controls cyber-liability insurers now require.
03. automate the busywork
Business Automation
Match your systems to the way your business runs and help your team focus on important work.
04. optimize what you buy
Procurement & Licensing
Buy the right hardware and software at the right price and cancel unused subscriptions.
Procurement
Get the right gear at the right price.
We buy devices and software through our OEM and distributor relationships, at cost, and handle warranty and license registration.
Licensing Review
Stop paying for what no one uses.
We review your licensing every quarter.
It’s common to find a subscription that’s been renewing quietly for a year without use.
How We Work With You
Total IT combines the services you need into one engagement, with one team accountable every step.
Results
Foundations we’ve built
manufacturing
Triangle Tool Corporation: Server Virtualization
Aging, unreliable servers were running at a fraction of their capacity. SSR consolidated the environment down to two servers and a storage area network, which cut spending on maintenance, power, space, and downtime, and freed the team to focus on designing and building molds.
“SSR engineers come in once a month to check over the system and make sure it’s running smoothly. There have been no major issues, and we’re satisfied with the end result.”
manufacturing
Waukesha Metal: IT Security
A metal stamping and fabrication company with sites in the U.S. and Mexico needed to secure its data and prove compliance to customers and suppliers. SSR implemented multi-factor authentication, advanced threat protection, disaster recovery, endpoint security, and anti-phishing training, plus 24/7 monitoring and a remote backup site, all without a significant addition to budget or headcount.
financial services
Community Bank: Assessment, Backup & Migration
A $900M community bank with fourteen locations needed to decide which IT to keep on its own team under tight security and compliance pressure. An SSR assessment documented and prioritized the gaps, then the team replaced an end-of-life backup system with an air-gapped setup and migrated 300+ users to Microsoft 365.
“Their team thoroughly planned out each project, stayed highly communicative, and brought us to a better place.”
Let’s check your foundations.
Start with a conversation with one of our experts. We’ll look at what you have, show you the risks and gaps, and build a proposal for only the services you need.
